FreightWiz Account Deletion

At FreightWiz, safeguarding your privacy is our top priority. Our commitment to protecting your data is reflected in our app. Users have the option to initiate a "Delete Data" request at their convenience, which will result in the following actions:

  • The user's app account will be deactivated, preventing further login access.
  • Our team will erase all personal data (Personal Info, Location, Financial Info, Photos and Documents) linked to the user's account from the app's database.

Please be aware of the following considerations:

In some cases, ongoing activities such as active shipments or pending payment transactions may slightly extend the data deletion process. Once these activities are successfully completed and closed, the data deletion process will resume.

You have two options for requesting the deletion of your account data:

Option 1

Request Account Deletion

Fill in and submit the below form to initiate a "Delete Data" request.

Option 2

From FreightWiz Mobile App

Users can initiate a delete account request from within the FreightWiz mobile app. Simply signin to the FreightWiz mobile app and click on the "Delete Account" menu link.

Delete Account Data